Want to know more or want to book one of these programs? Click the button below. 



Want to know more or want to book one of these programs? Click the button below. 


WHERE HAS POUL BEEN?

>>> 2019

January 23–25 | DEADTalks: Click, Click, Boom! The Online Funeral World | ICCFA Wide World of Sales | Las Vegas, NV

February 4–9 | Complete First-Call Training Session | OFDA Annual Education Conference | Barbados

February 21 | Cremation Operator Liability | CCMS/ICCFA Cremation Certification Program | Cincinnati, OH

March 19 | Graveside Liability | NCBVA | webinar

March 20 | The Laws of Funeral Profession in Ohio: Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

March 21 | Tackling the Dreaded “C-Word” in Deathcare: Communication | ODFA Young Funeral Directors Seminar | Columbus, OH

April 1–7 | Cremation Authorization Form Pitstop; Government, Legal & State Association Leadership Luncheon | ICCFA Annual Convention and Expo | Charlotte, NC

April 23 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Atlanta, GA

April 25 |  Legal Cemetery Issues: The Nuts and Bolts | CCC Smaller Cemetery Conference | Palm Beach, FL

May 20–21 |  Tackling the Dreaded “C-Word” in Deathcare: Communication | Southern Cemetery, Cremation, and Funeral Association Annual Conference | San Antonio, TX

May 22–23 | That's the Way Everyone Does It: Funeral Ethics and Law | OFDA Annual Convention | Columbus, OH

May 28 | Cremation Operator Liability | ICCFA Cremation Certification Program | Jeffersonville, IN

June 5 | Tackling the Dreaded “C-Word” in Deathcare: Communication | Funeral Director’s Association of Kentucky State Convention | Louisville, KY

July 10 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

July 16 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

July 19-24 | The Legal Aspects of Funeral Service; Hospitality Isn't Just About Being Nice: The Legal Liabilities and Risk Management in Hospitality Service; Arranger Curriculum: Reducing Your Liability to Add to Your Bottom Line; Cemetery Liability Issues; | ICCFA University | Memphis, TN

August 21 | Tackling the Dreaded “C-Word” in Deathcare: Communication for Funeral Homes | New York State Funeral Directors Association | Saratoga Spring, NY

September 11 | Cemetery 101: The nuts and bolts of what we do; Top Ten Cemetery Mistakes: Little mistakes that turn into grave problems; Cemetery and Funeral Home Communication: Why we can’t seem to get along! | Western Canada Cemetery Association Conference | Saskatoon, Saskatchewan

September 12 | Cremation CYA | Kates-Boylston | Columbus, OH

September 16-17 | Tackling the Dreaded “C-Word” in Deathcare: Communication for Funeral Homes | New York State Association of Cemeteries | West Point, NY

September 19 | Cremation Operator Liability | OFDA/ICCFA Cremation Certification Program | Columbus, OH

October 9 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

>>> 2018

January 10-13 | 5 Things a Lawyer can Teach Me about Sales — There's a Reason some Lawyers are Called Rainmakers | ICCFA Wide World of Sales | New Orleans, LA

January 18 | Top 10 Cemetery Mistakes | Metropolitan Cemetery Association 2018 Expo Meeting | Yonkers, NY

January 22-26 | 5 Issues That Are Changing Death Care | Catholic Cemeteries of the West Convention | Sedona, AZ

February 2 | The Burning Issue of Cremation and Cemeteries: As the Choices Change so do the Liabilities | Ohio Township Association Winter Conference | Columbus, OH

February 13 | Cremation Operator Liability | OFDA/ICCFA Cremation Certification Program | Columbus, OH

February 20-21 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Sioux Falls, SD

February 28 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

March 21 | Cremation Operator Liability | CCMS/ICCFA Cremation Certification Program | Fremont, OH

March 27-28 | Cremation Liability & Best Practices | Ontario Association of Cemetery and Funeral Professionals Annual Crematorium Operator Training | Burlington, ON

April 20 | The Cents and Sense of Cremation Metal Recycling | ICCFA Annual Convention and Expo | Las Vegas, NV

April 25 | Cremation Operator Liability | ICCFA Cremation Certification Program | Atlanta, GA

April 27 |  Legal Cemetery Issues: The Nuts and Bolts | CCC Smaller Cemetery Conference | Chicago, IL

May 1-3 | Deathcare Wake Up Call | British Columbia Funeral Association Annual Conference | Richmond, British Columbia

May 9 | Cremation Operator Liability | ICCFA Cremation Certification Program | Jeffersonville, IN

May 15-16 | FTC and Legal Update; Futurama of Deathcare  | Iowa Funeral Directors Association Conference | Altoona, IA

May 24 | That's the Way Everyone Does It: Funeral Ethics and Law | OFDA Annual Convention | Columbus, OH

May 29-30 | Cremation Arranger Liability; Cremation Operator Liability | CCMS/ICCFA Cremation Certification Program | Cincinnati, OH

June 19-21 | Legal Issues in the Funeral Profession: What We Don't Know Can't Hurt Us? | Funeral Service Association of Canada | Ottawa, Ontario

June 22 | Cremation–The Struggle is Real: Pitfalls You Can Avoid | Florida Cemetery, Cremation, and Funeral Association | Bonita Springs, FL

July 9-11 | The Future of Deathcare: The Worst Funeral Ever; Cemetery Mistakes: As People Change, So Do the Risks;  The Phone Call: Do You Really Have Them at "Hello?" | Michigan Cemetery Association Annual Convention | Mackinac Island, MI

July 12 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

July 18 | Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

July 19-25 | The Legal Aspects of Funeral Service; Business Law: Funeral Home and Cemetery Legal Outlook; Hospitality Isn't Just About Being Nice: The Legal Liabilities and Risk Management in Hospitality Service; Arranger Curriculum: Reducing Your Liability to Add to Your Bottom Line; Cemetery Liability Issues | ICCFA University | Memphis, TN

August 28-29 | Cremation Arranger Liability; Cremation Operator Liability | OFDA/ICCFA Cremation Certification Program | Columbus, OH

September 7 | Funeral Home Regulation: Implementing Procedural Requirements of Ohio’s Preneed Recovery Fund | Ohio State Bar Association | Columbus, OH

September 12 | The Future of Deathcare - The Worst Funeral Ever; Covering Your Assets - A Look at Cremation and Embalming Liability | The Independent Funeral Group | Hunstville, AL

September 17-21 | It’s Not Just Hiring and Firing Anymore— Some Do’s and Don’ts of HR | Catholic Cemetery Conference | Cincinnati, OH

October 3 | LemastersPiece Theatre—The Blueprint for Consent | Ontario Association of Cemetery and Funeral Professionals Annual Crematorium Operator Training | Hamilton, ON

October 10 | The Dreaded “C-Word” in the Funeral Profession: Communication | Fall Cities Funeral Director Meeting | Louisville, KY

October 16-17 | Communication & Relationship Between Cemetery and Funeral Homes | Catholic Cemeteries of Ohio Conference | Coshocton, OH

October 23 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

October 25 | Cremation Liability | Turner Vault Company | Northwood, OH

October 30 | Cremation Operator Liability | CCMS and ICCFA Cremation Certification Program | Cincinnati, OH

November 8-9 | The First Call: DO you Really Have them at “Hello”?; So You Think It’s Tough Now: 5 Cremation Issues Affecting Funeral Homes and Cemeteries | Mid-Atlantic States Cemetery and Funeral Conference | Atlantic City, NJ

November 14 | Cremation Operator Liability | OFDA/ICCFA Cremation Certification Program | Columbus, OH

December 4–5 | Little Mistakes that Turn into Grave Problems | NECA 49th Annual Frederick R. Laffond Seminar | Sturbridge, MA

December 11–12 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Live Stream Cremation Certification Program | online

>>> 2017

January 17-18 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Orlando, FL

February 1 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

February 28-March 1 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Jeffersonville, IN

March 22 | Indiana Cremation Law | Minnick Services | Fort Wayne, IN

March 28-29 | Cremation Liability & Best Practices | Ontario Association of Cemetery and Funeral Professionals Annual Crematorium Operator Training | Burlington, ON

April 5-9 | Crisis Communication Management: What to Do When Your Brand or Profession Becomes Headline News; Anatomy of a First Call; iCremation - Selling Cremation in the Mobile World | ICCFA Annual Convention and Expo | Nashville, TN

April 14 | Has Deathcare Gone to the Dogs? | Massachusetts Cemetery Association Annual Meeting | Foxborough, MA

April 20-22 | Cremation Liability; Embalming Liability; The Science of Forms | Manitoba Funeral Service Association | Winnipeg, Manitoba

April 25 | What’s New That Can Get You Sued; Cremation Liability | Iowa Western Community College | Council Bluffs, IA

April 27 | Navigating the Cemetery and Funeral Home Relationship | Catholic Cemeteries of the West Convention | Lake Tahoe, CA

May 2-4 | The Future of Cremation | British Columbia Funeral Association Conference | Kelowna, British Columbia

May 17 | Conflict Resolution with Families; FTC, Technology, Copyright, Music Licensing | Iowa Funeral Directors Association Conference | Altoona, Iowa

May 24-25 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Broadview, IL

June 7-8 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Decatur, GA

June 11-15 | Cemetery Liability: Little Mistakes that Turn into Grave Problems | Notre Dame Leadership College  | South Bend, IN

June 20 | Cremation Headaches: How to Handle the Families, the Regulations, and Yourself | Western Pennsylvania Funeral Director's Association | Erie, PA

June 21 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

July 11-12 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

July 18-19 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Cincinnati, OH

July 22-25 | The Legal Aspects of Funeral Service; Business Law: Funeral Home and Cemetery Legal Outlook; Doing the Right Things for the Right Reasons; Arranger Curriculum: Reducing Your Liability to Add to Your Bottom Line; Cemetery Liability Issues | ICCFA University | Memphis, TN

September 11-12 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Des Moines, IA

September 20-23 | Cemetery Legal Issues, Trends, and their Ramifications | National Catholic Cemeteries Conference | Summerlin, NV

October 10-11 | Comastery Program | Wilbert Continuing Education Seminar | Raleigh, NC

October 18-20 | Cremation Liability & Best Practices | Ontario Association of Cemetery and Funeral Professionals Annual Education Conference and Trade Show | Burlington, ON

October 24 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

November 6-9 | Kentucky Laws: The Updated Funeral Declaration Law; Recent challenging Issues and Where Cremation Liability is Heading; What You Can Learn From Consumers on Funerals | Funeral Directors Associations of Kentucky | Gilbertsvile, KY; Louisville, KY; Bowling Green, KY, Prestonsburg, KY

December 12-13 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA/Wilbert Cremation Certification Program | Chicago, IL

>>> 2016

February 4 | Cremation Liability and Lawsuits— Learning Through the Eyes of Consumer | CANA Cremation Symposium | Las Vegas, NV

February 11 | The Science, Legalities and Marketing of Forms | Indiana Funeral Directors MidWinter Conference | Indianapolis, IN

February 17 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

February 24-25 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Mid-America, IN

April 6-7 | Cremation Operator Liability | OACFP Crematorium Operator Training Program | Ajax, Ontario

April 9 | Cemetery 101: Everything from HR to Operations | Catholic Cemeteries Smaller Cemetery Conference | Lafayette, LA

April 13-16 | Cremation Headaches: How to Handle the Day to Day Issues | ICCFA Annual Convention and Expo | New Orleans, LA

April 19-20 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Atlanta, GA

May 12 | Cremation & Embalming Liability; 21st Century Lawsuits | Funeral and Cremation Services Council of Saskatchewan Convention | Saskatoon, Saskatchewan

May 18 | FTC & Legal Update; Copyright and Music Licensing | Iowa Funeral Directors Annual Conference | Altoona, IA

May 25-26  | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

June 11-12 | Cremation Issues for Cemeteries | Annual Mt.Elliott Cemetery Association Summer Conference | Lancing, MI

June 12-14 | Cremation Legal Pitfalls | SCCFA Annual Convention | Charleston, SC

July 22-27 | The Legal Aspects of Funeral Service; Business Law: Funeral Home and Cemetery Legal Outlook; Doing the Right Things for the Right Reasons; Arranger Curriculum: Reducing Your Liability to Add to Your Bottom Line; Cemetery Liability Issues | ICCFA University | Memphis, TN

August 25-26  | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Atlanta, GA

September 15 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

September 20-21 | Cremation Issues that Affect Cemeteries | Catholic Cemeteries of Ohio Conference | Coshocton, OH

October 11-14 | Legal Soup for the Corporation Soul | National Catholic Cemeteries Conference | Orlando, FL

November 9-12 | If cremation is so simple. . . Why do they sue everyone? | Multicultural Symposium of Cemeteries and Funeral Homes | Antigua, Guatemala

December 8-9 | Forms: The Biggest Thief at Your Business | Funeral Service Business Plan Conference | New Orleans, LA

>>> 2015

January 15 | Cremation Paperwork & Forms As Sales Tools. No Really! | ICCFA - Wide World of Sales | Las Vegas, NV

February 13-15 | Disinterment Liability: A Grave Decision | NCBVA Annual Meeting | St. Petersburg, FL

February 18-19 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Mid-America, IN

March 11-12 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

March 18-19 | Cremation Arranger Liability; Cremation Operator Liability | CANA & ICCFA Program | Arlington, VA

March 23-27 | Cremation Liability: Covering Your Assets; Panel Discussion | OACFP Cremation Training | Ontario, Canada 

April 8-11 | Cremation Hotline Calls: Learning about Cremation from a Consumer's Perspective; Five Legal Issues Affecting Every Pet Business | ICCFA Annual Convention | San Antonio, TX

April 16-17 | Cremation Arranger Liability; Cremation Operator Liability | CANA & ICCFA Program | Little Rock, AR

April 22-23 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Gupton-Jones, GA

April 18-May 1  | Cremation Arranger Liability; Cremation Operator Liability | OFDA, CANA & ICCFA Cremation Training | Columbus, Ohio 

May 13 | Top 15 Issues of 2015 | Illinois Funeral Directors Association | Ames, IL

May 21-22 | Cremation Liability: Covering Your Assets | Funeral & Cremation Services Council of Saskatchewan | Regina, SK

June 1-4 | Not Just a Form: The Science, Legality and Marketing of Forms | Texas Funeral Director Convention | Arlington, TX

June 10-12 | Not Just a Form: The Science, Legality and Marketing of Forms for Cemeteries | Wisconsin Cemetery Association | Madison, WI

June 17 | Cremation Liability: Covering Your Assets | Kentucky Association of Morticians | Louisville, KY

June 17-19 | Not Just a Form: The Science, Legality and Marketing of Forms | Funeral Directors Associations of Kentucky | Louisville, KY

June 23 | Not Just a Form: The Science, Legality and Marketing of Forms for Cemeteries | New England Cemetery Association | Narragansett, RI

July 17-22 | The Legal Aspects of Funeral Service; Business Law: Funeral Home and Cemetery Legal Outlook; Doing the Right Things for the Right Reasons; Arranger Curriculum: Reducing Your Liability to Add to Your Bottom Line; Cemetery Liability Issues | ICCFA University | Memphis, TN

August 31 | Cremation Operator Liability | ICCFA Cremation Certification Program | DeMoines, Iowa 

September 9-10 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Dallas, TX

September 17-18 | Disinterment Liability: A Grave Decision; HR Issues: Making Sure You Cover Your Assets | Doric Products Annual Dealer's Meeting | Milwaukee, WI

September 22-25 | Not Just a Form: The Science, Legality and Marketing of Forms for Cemeteries; Cremation Panel | Catholic Cemetery Conference | San Diego, CA

October 4 | Pet Owners v. Pet Parents: Defining and Understanding Pet Cremation | International Association of Animal Hospice and Palliative Care | San Diego, CA

October 6 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Columbus, OH

October 7 | Cremation Issues for Cemeteries: Making Sure You Cover Your Assets | Indiana Cemetery Association | Indianapolis, IN

November 3-5 | Kentucky Legal Update; Cremation Issues for Cemeteries: Making Sure You Cover Your Assets; Embalming Liability: Making Sure You Cover Your Assets | Funeral Directors Association of Kentucky Mid-Winter Conference | Lexington, KY

November 18-19 | Cremation Arranger Liability; Cremation Operator Liability | ICCFA Cremation Certification Program | Columbus, OH

>>> 2014

Oct 28  | Cremation Isn't "Quick, Simple and Easy" Helping the Bereaved Understand a Difficult Process | National Hospice and Palliative Care | Nashville, TN 

October 28-29 | Cremation Arranger Liability; Cremation Operator Liability | OFDA, CANA & ICCFA Cremation Certification | Columbus, Ohio 

November 6-7 | Cremation Arranger Liability; Cremation Operator Liability | CANA & ICCFA Program | Phoenix, AZ

November 8-9 | Pet Cremation Due Diligence; Recent Pet Events; Cremation Liability with Pets | ISVMA-IL | Chicago, IL

November 13 | The Laws of Funeral Profession in Ohio - Including the Revised Code, Regulations, and the FTC | ODFA Masters Training Program | Cuyahoga Falls, OH