Parliament Issue 25 • What You Think You Know

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Parliament Issue 25 • What You Think You Know

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Our 25th Issue is all about what you think you know. There are common misconceptions and myths in any profession and we've designed a 'shortcut' for ours which covers some of the big ones. By the end of this issue, you'll have gained information which impacts nearly all facets of the deathcare profession. 

In this issue:

  • Letter from the Publisher
  • Someone Take My Picture! | Current Trends of Deceased Photos
  • Funeral Directors, Ethics, Confidentiality and HIPAA by Donald J. Ferfolia, Jr., Esq.
  • Ethics in Business | 3 Common Misconceptions
  • Misconceptions of a Wrongful Cremation Case | A Case Analysis
  • Three Myths Most Sales Managers Believe by Gary O'Sullivan, CCFE


This issue features two guest authors:
Donald J. Ferfolia, Jr., Esq.

Don is an attorney. He is also a fourth generation funeral director involved with his family's firm in the Southeast Cleveland area. He is a principal with the law firm of Snell & Ferfolia, LLC located in Sagamore Hills, Ohio. This combination of law, funeral service and family business experience have provided Don with a unique skill set that enables him to assist clients in solving many different types of problems. He enjoys helping firms deal with the daily challenges of running a closely held business including proactively managing accounts receivable issues and succession planning. Don is also an accredited VA attorney.

don@ferfolialaw.net     440–249–4655


Gary O'Sullivan, CCFE

Gary is a senior-level executive with proven success in strategic planning, development, management, and leadership of operational initiatives in sales and marketing. An accomplished platform speaker, teacher and motivator, Gary has a unique way of creating synergistic alignment of personal and corporate values and personal accountability.

garyosullivan.com

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ABOUT PARLIAMENT
The owl has long been associated with wisdom, longevity and truth. They’ve appeared for centuries in old texts (and sometimes new texts) related to death and to justice.

That said, Lemasters is a blend of two things: deathcare and law.

The owl has been a part of our company symbolism since our founding (the three colored circles in the logo for Lemasters are inspired by the shape of an owl’s eye).

And the name of this publication? A Parliament is what you call a group of owls.