I spent part of this week in Overland Park, Kansas for the 2013 Tri-State Funeral Convention. This was a convention cosponsored by Kansas, Missouri and Nebraska Funeral Director's Associations.
I spoke twice at this convention:
One talk was on Cremation Liability and the second was What's New That Can Get You Sued.
Both topics of interest to anyone in the profession!
One of the things we talked about during the What's New That Can Get You Sued talk is if and when do you have the right to refuse to serve a family? This was all tied to the Boston Bombings. The short answer here is that you can refuse to serve a family as long as you are not discriminating and you have a legitimate business reason.
Overall, great conference!